The Lifelines Stabilization Model: Leading Emergency Operations Centers into the Next Era

Emergency Managers and Emergency Operations Centers often struggle to explain what they do and how their role fits into the larger response. The Lifelines Stabilization Model (LSM) provides a practical framework that makes Emergency Operations Center coordination easier to understand across audiences.This book introduces the Lifelines Stabilization Model as a way to structure Emergency Operations Center coordination around current conditions, emerging risks, and the resources required to support informed decision making. It draws from FEMA’s Incident Support Model and Community Lifelines, while being shaped by real incidents, training environments, and after-action learning rather than theory alone.It is also intended for executives, elected officials, partner agencies, and others who want a clearer understanding of how Emergency Operations Centers can support decision making during complex incidents. Read more